USPS, Fedex for US Shipments
Most standard shipments are sent through USPS or Fedex for US orderes. The specific service depends on the size and weight of your order.
Packages usually reach their destination in 3-7 business days, but occasionally take longer. Orders placed after 10 am Pacific Time may require 1 more day to process. For example, orders placed after 10 am on a Friday may not be processed and shipped until the following Monday.
AKKTOL currently only supports orders delivered to US mainland addresses.
We offer free shipping on any orders over $20.
*Free shipping is not included for HI, AK and PR. Orders sent to these areas will be charged extra $50 in shipping.
Tracking Your Package
You will receive an e-mail containing your tracking number as soon as the shipping label is printed. You can track your package here: https://tools.usps.com/go/TrackConfirmAction_input
This tracking information may take up to 12 hours to become available.
Issues With Tracking Info
We are always happy to help, but unfortunately, we only have access to the same tracking information you have. We ask that you please try to resolve any issue with the carrier directly. If all else fails, please contact our support team directly for assistance at email@example.com.
AKKTOL will not be responsible for any items damaged or lost during transit.
Any claims should be filed with the respective carrier.
If all else fails, please contact our support team directly for assistance at firstname.lastname@example.org.
How long will it take for my order to arrive?
In most cases, we will process your order by the next business day. Shipping time will depend on where you live. Usually it needs about 3-7days.